Refund policy

Enjoy worry-free shopping with our hassle-free returns within 14 days!

• We accept returns only if your order arrives defective or damaged during shipping.
• Returns and refunds are not accepted when the customer selects the wrong size, product, color, or variation.
• Eligible items must remain in their original condition—unworn, unused, with tags attached, and in the original packaging.
• Return requests must be submitted within 14 days of delivery.

Once your return is received and inspected, approved refunds will be issued to your original payment method within 2 business days.

For assistance, please contact us at support@babynuvia.com.